The perception of success of such interactions is dependent on employees 'who can adjust themselves to the personality of the guest'. Customer Service: Customer service is the provision of service to customers before, during and after a purchase.The goal of guest services is to provide customers with an enjoyable experience, primarily in the hotel and spa industry, sports facilities, and event venues. Guest Service: Guest services is a division of the hospitality industry.Catering: Catering is the business of providing food service at a remote site or a site such as a hotel, hospital, pub, aircraft, cruise ship, park, festival, filming location or film studio.

What Skills Does a person Need at River Spirit Casino?Īt River Spirit Casino, specify the abilities and skills that a person needs in order to carry out the specified job duties.Įach competency has five to ten behavioral assertions that can be observed,Įach with a corresponding performance level (from one to five) that is required for a particular job.

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